If you own one, learn to use it!

*sigh* People, listen to me please.

If you have a computer at home, learn how to use it before calling anyone to walk you through something that is obviously way beyond your comprehension. This post is directed solely to those who have computers that us techs only dream about, and don't have a clue how to use it.
(but if that were true, they wouldn't be able to find my blog... just work with me here)

Calling the manufacturer of the paper you're printing on because you don't know how to use a word processing program on your computer is like calling AC Delco Car Batteries because you get lost driving to the store. More than likely they could figure out where the store is, but they shouldn't have to walk you through it.

A computer is a tool. If you have no real need for that tool, why do you have it? Guess what? I don't own a chain saw and don't have any clue how to use one, and that's because I don't need one!!!

When you got your first car, did you get someone to show you how to drive, or did you buy the car, sit in it for a while, then call Ford and tell them that their car doesn't work because it's not magically take you to your destination?

It's people like you that make people like me buy guns, you know that, right?

Take the time to learn about the things you own. Computers aren't magic boxes. You need to know how to work the programs on your computer before trying to make anything happen. That's YOUR responsibility, not the responsibility of the poor tech support person who might have the misfortune to get you on the other end of the phone line.

Remember, laziness and ineptitude on your part does not constitute an emergency on my part.